Frequently Asked Questions

Have a question? We have got you covered. If you don't find what you're looking for, feel free to contact us and we'll be happy to help.

Orders & Shipping

How long does shipping take?

Most orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location. You will receive a tracking number once your order has shipped.

Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping times and costs may vary by destination.

How can I track my order?

Once your order ships, you'll receive an email with your tracking number. You can use it to follow your package every step of the way.

Can I change or cancel my order?

We process orders quickly, so please contact us as soon as possible if you need to make changes. Once an order has shipped, we are unable to cancel or modify it.

Returns & Refunds

What is your return policy?

We want you to love your Bellavèra Skin products. If you are not satisfied, you may return unused items in their original packaging within 30 days of delivery for a full refund.

How do I start a return?

Simply contact our team with your order number and reason for return, and we will guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days of receiving your returned item. You will be notified by email once your refund has been issued.

Products

Are your products safe to use?

Absolutely. All Bellavèra Skin products are carefully curated and tested to meet high quality and safety standards. We are committed to your well-being above all else.

How do I know which size to choose?

Each product page includes a sizing guide or detailed measurements to help you find the perfect fit. If you're unsure, don't hesitate to reach out to us.

Are your products suitable for sensitive skin?

Many of our wellness and beauty products are formulated with gentle, skin-friendly ingredients. We recommend reviewing the product details and ingredients list on each product page before purchasing.